For some reason photobucket isn't taking uploads very well this evening; I only managed to get a pic of the quarter panel up when I tried just now...

Posted 07 April 2011 - 09:01 PM
Posted 08 April 2011 - 10:27 AM
Posted 11 April 2011 - 07:02 PM
Posted 13 April 2011 - 12:37 PM
Posted 13 April 2011 - 04:03 PM
Edited by Tupers, 13 April 2011 - 04:04 PM.
Posted 14 April 2011 - 10:00 AM
Posted 14 April 2011 - 10:08 PM
Posted 14 April 2011 - 10:19 PM
Grrrr....
This is a bit of a moan, and nothing else.
Last week (Tuesday) I ordered a quarter panel and parcel shelf from one company (Somerford Mini), and because I didn't think they did it - I also ordered a rear panel lower repair section plus a LH and RH under scuttle finisher panel from another supplier - minisport.co.uk
What a difference in service! Somerford mini sent me an email with tracking number automatically, and without even paying for overnight I received my parts the next day. They were also cheaper than minisport listed on their website.
Minisport, well... what a poor service I received. When I rang on Friday to find out where my bits were, I was told the scuttle panels were out of stock and it would be two weeks before they came in. SO, if I'd not have rung I wouldn't have known any better until the bits EVENTUALLY turned up. Well I thought, these things happen, so giving them the benefit of the doubt I cancelled the scuttle finishers and accepted an additional £10 charge for overnight delivery. I even asked if they were definitely sure they would get the remaining panel out to me that day for Saturday delivery (I had already waited in on Thursday and Friday to meet the non-existing delivery). I was promised that they definitely would despatch the bits for Saturday delivery.
So I waited about AGAIN all day on Saturday and hey presto - nothing was delivered.
This morning, feeling a bit grumpy about it all, I called minisport again - to be told they had still not despatched the parts to me. When I asked to have my overnight delivery charge refunded, and suggested that perhaps they should be meeting this additional cost due to the extreme amount of messing about I'd been subjected to, I was told by the operator lady that she would have to ask someone called "Mick", and as he was going to be with customers all day, they absolutely couldn't do anything about it today! I was entirely cool and polite throughout all of this, but I can tell, it made my blood boil a little.
So I cancelled my order (eventually - at first the story was that "Mick" would have to authorise even this!!), rang Somerford mini - and low and behold they do actually do what I wanted after all. Having placed my order at about 10.00am this morning, I just got an email to say the parts were en-route to the courier's distrubution centre and would be delivered tomorrow. All for over £20 less than minisport....
I whole heartedly recommend Somerford Mini, and suggest you avoid Mini-totallyuseless-sport
Grumble grumble grumble.......
Posted 15 April 2011 - 04:09 PM
Posted 29 April 2011 - 12:05 PM
Posted 03 May 2011 - 05:57 PM
Edited by brianmacza, 03 May 2011 - 05:58 PM.
Posted 23 May 2011 - 12:32 AM
Posted 26 May 2011 - 09:21 PM
Posted 28 May 2011 - 07:19 AM
Posted 15 July 2011 - 11:56 AM
0 members, 1 guests, 0 anonymous users