59 replies to this topic

[Quinlan minor]

 

Will our saved items return? Mines currently empty, due to the change over.

 

Any saved baskets will be e-mailed to user's

 

Is there a timescale on this?

[Rubbershorts]

 

This isn't a whine, it's for feedback to make it a better site.

 

I've found when viewing items, and you are say 5 items into your scroll, if you select item 5 to look at it defaults back to the first item on the list when you come back out. This means you have to scroll all the way back down to see the next items, only to be fired back again after looking at something else.

 

Takes longer to buy things

 

Hmm I can't replicate this on desktop or mobile, if I click on a product and click back it takes me back to exactly where I was before.

 

Haha, me neither, now! That's how on it they are, fixed before anyone else saw it.

 

Definitely doing it on the mobile version yesterday. I think the items were only one across yesterday, but today they are two across. 

[[email protected]]

 

 

Will our saved items return? Mines currently empty, due to the change over.

 

Any saved baskets will be e-mailed to user's

 

Those emails would be useful, please.

 

They have just been e-mailed out.

[[email protected]]

 

 

Will our saved items return? Mines currently empty, due to the change over.

 

Any saved baskets will be e-mailed to user's

 

Is there a timescale on this?

 

 

Now sent

[Quinlan minor]

 

 

 

Will our saved items return? Mines currently empty, due to the change over.

 

Any saved baskets will be e-mailed to user's

 

Is there a timescale on this?

 

 

Now sent

 

Got it, thanks Simon.

[PoolGuy]

That went well. I don’t have many saved items so it’s not really an issue, but I expect someone will be in incandescent with rage if it doesn’t work for them. The SKU 4 x 2a515 was not found in the catalog. Product names must be typed manually.

[[email protected]]

That went well. I don’t have many saved items so it’s not really an issue, but I expect someone will be in incandescent with rage if it doesn’t work for them. The SKU 4 x 2a515 was not found in the catalog. Product names must be typed manually.

 

Its a part number field, leave the qty out.

[PoolGuy]

So instead of the instructions saying "Copy and paste the list of product codes below and then update to the correct quantity" it should say "Copy and paste the list of product codes below and then update to the correct quantity before clicking 'add to list'"

[LD_Framework]

 

That went well. I don’t have many saved items so it’s not really an issue, but I expect someone will be in incandescent with rage if it doesn’t work for them. The SKU 4 x 2a515 was not found in the catalog. Product names must be typed manually.

 

Its a part number field, leave the qty out.

 

Hi Simon, is there any chances to get back the order history from the old website?

[colinf1]

I don't seem to be able to set 2 addresses, as my billing address is different to my shipping address, it just populates the same info for each...

[ings]

Since a week i can not log into the new page…
I always get this error:

Something went wrong with reCAPTCHA. Please contact the store owner.

[LD_Framework]

I can't now access my profile, and I can't see anything in the website. Literally any section that I choose is empty, no products on it! 
Sent an email, see what's going on now! Keep up anyway, changes are always messy but in any way worth it! 

[[email protected]]

I can't now access my profile, and I can't see anything in the website. Literally any section that I choose is empty, no products on it! 
Sent an email, see what's going on now! Keep up anyway, changes are always messy but in any way worth it! 

 

Can you pm me your details? I can see part's in sections still

[cooperd70]

That went well. I don’t have many saved items so it’s not really an issue, but I expect someone will be in incandescent with rage if it doesn’t work for them. The SKU 4 x 2a515 was not found in the catalog. Product names must be typed manually.

Its a part number field, leave the qty out.

Hi Simon, is there any chances to get back the order history from the old website?

Simon
+1 on seeing if the order history can be back-ported from the old website to the new!

I regularly use my order history to reorder items rather than searching for them again so it would be very handy to get it back

[[email protected]]

 

 

 

That went well. I don’t have many saved items so it’s not really an issue, but I expect someone will be in incandescent with rage if it doesn’t work for them. The SKU 4 x 2a515 was not found in the catalog. Product names must be typed manually.

Its a part number field, leave the qty out.

Hi Simon, is there any chances to get back the order history from the old website?

Simon
+1 on seeing if the order history can be back-ported from the old website to the new!

I regularly use my order history to reorder items rather than searching for them again so it would be very handy to get it back

 

 

This will be rolled out in the coming weeks, the things that were OK in the test platform that now missing on the live site are taking priority.