Following on from my post about Minispares bad service I would like to mention the great service received from Somerford. I called them late Friday afternoon asking if they could get a part to me by Saturday. The nice man said the quickest was Royal Mail next day but unfortunately the post had already gone. I placed the order on the website and selected Royal Mail next day. To my surprise and great appreciation the part arrived the next day (Saturday) ! Now that’s what I call service.
Somerford - Excellent Service
Started by
JeremyduP
, May 23 2021 10:33 AM
9 replies to this topic
#1
JeremyduP
-
- Noobies
-
- 46 posts
On The Road
- Location: Chichester
- Local Club: Mini Cooper Register
Posted 23 May 2021 - 10:33 AM
#2
Maccmike8
-
- Members
-
- 1,101 posts
One Carb Or Two?
- Location: uk
Posted 23 May 2021 - 11:25 AM
How do prices compare after the 7.5% discount?
#3
JeremyduP
-
- Noobies
-
- 46 posts
On The Road
- Location: Chichester
- Local Club: Mini Cooper Register
Posted 23 May 2021 - 11:38 AM
Discount?
#4
Chris1275gt
-
- TMF+ Member
-
- 885 posts
One Carb Or Two?
- Location: Reading
Posted 23 May 2021 - 11:45 AM
Become a tmf member for £5 and get 7.5% discount at Minispares
#5
JeremyduP
-
- Noobies
-
- 46 posts
On The Road
- Location: Chichester
- Local Club: Mini Cooper Register
Posted 23 May 2021 - 11:55 AM
Thanks. Minisport also have a discount deal with the Mini Cooper Register.
#6
mab01uk
-
- Members
-
- 12,214 posts
Moved Into The Garage
- Local Club: Mini Cooper Register
Posted 23 May 2021 - 12:04 PM
Somerford staff don't always seem to be aware they stock the high quality Valtain range of Japanese Mini parts and they don't exactly advertise the fact in their standard Mini magazine adverts or on their website unless you search quite carefully. Maybe that's why some part suppliers say there is no demand for higher priced quality Mini parts like Valtain in the UK?
Somerford, type 'Valtain' in search box for Japanese Mini parts:-
https://www.somerfor...eywords=valtain
#7
Pops_Guild
-
- TMF+ Member
-
- 363 posts
Speeding Along Now
- Location: Guildford
Posted 23 May 2021 - 12:10 PM
To be honest I’ve always had good service from Mini Spares, Mini Sport and Somerford.
Most recent purchase was from Somerford and they were great over email and once ordered it arrived next day.
And you are right about the Valtain stuff, it’s very good quality stuff and hence the pricing…it’s certainly cheaper buying it from Somerford than buying direct from Japan…customs and VAT is painful
Most recent purchase was from Somerford and they were great over email and once ordered it arrived next day.
And you are right about the Valtain stuff, it’s very good quality stuff and hence the pricing…it’s certainly cheaper buying it from Somerford than buying direct from Japan…customs and VAT is painful
#8
Steve220
-
- Members
-
- 4,979 posts
Up Into Fourth
- Location: Shropshire
- Local Club: BMC
Posted 23 May 2021 - 03:23 PM
Yes, well done Royal Mail.
#9
the.stroker
-
- Admin
-
- 4,348 posts
TMF Admin
- Name: Dan
- Location: Oxford
Posted 23 May 2021 - 07:02 PM
Ive moved this to a more suitable sub-forum.
#10
danie garry
-
- Members
-
- 2,296 posts
I love BMW minis
- Location: malmo
- Local Club: IMOC-Irish Mini Owners Club
Posted 24 May 2021 - 06:23 PM
Thanks. Minisport also have a discount deal with the Mini Cooper Register.
how much of a discount? i had a fairly big order with them a couple of years ago and just rang to chance my arm on a discount, ended up with a good 7 or 8%, you don't ask you don't get!
minispares have always been tho most consistent for me, although I've never needed anything next day(doesn't help being international either)
somerford (smaller stuff, nuts and bolts seem cheaper with them) ended up sending my order on normal shipping when i had paid for express(only £5 more), wasn't in a major panic for the stuff so didn't bother getting in touch so only my own loss
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users
