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Minispares Don't Do Express Service
#1
Posted 23 May 2021 - 08:54 AM
Well nothing arrived on Friday but late that afternoon I received an email from Minispares to say the item had been despatched ! So it wasn’t sent on Thursday as promised. I then received an email from DHL saying the item would be delivered on Tuesday !! So much from Minispares and their express delivery which is not cheap. I’m sure I will be told that this is all ‘due to Covid’.
#2
Posted 23 May 2021 - 09:27 AM
#3
Posted 23 May 2021 - 09:33 AM
Yep, youve been let down there.
#4
Posted 23 May 2021 - 11:05 AM
Delivery fee is also moreeeeee than minisport’s too to be slower.
to be honest not impressed either.
Edited by Midas Mk1, 23 May 2021 - 11:07 AM.
#5
Posted 23 May 2021 - 04:29 PM
![:(](https://www.theminiforum.co.uk/forums/public/style_emoticons/default/sad.png)
#6
Posted 23 May 2021 - 04:41 PM
My last few orders have been 10/10.
#7
Posted 23 May 2021 - 06:32 PM
#8
Posted 23 May 2021 - 07:03 PM
As with the other thread, I have moved it to a more suitable sun forum.
#9
Posted 24 May 2021 - 10:47 AM
I've had one order get lost in the system recently, but was resolved and delivered (for free) within 24 hours of me flagging it. Another issue I had with a returned part was dealt with within 48 hours of them receiving it. Can't complain if I'm honest.
What I find odd about the OP's issue is why he was told to go online to order rather than do it there and then on the phone. As has been said the express delivery is only from the point the courier has it and online orders will get dealt with in the order they get them.
As for stock levels I'd suggest that this is not confined to MS, there are supply issues all over everywhere at the moment. We may be back to some sort of normality here in the UK, although many businesses are still constrained by social distance measures, big parts of the rest of the world are way behind. Try ordering construction materials at the moment, the lead times for stuff (and the cost) is horrific.
The one gripe I have is the use of DPD that do not deliver at weekends.
Edited by humph, 24 May 2021 - 10:49 AM.
#10
Posted 24 May 2021 - 11:31 AM
I've had one order get lost in the system recently, but was resolved and delivered (for free) within 24 hours of me flagging it. Another issue I had with a returned part was dealt with within 48 hours of them receiving it. Can't complain if I'm honest.
What I find odd about the OP's issue is why he was told to go online to order rather than do it there and then on the phone. As has been said the express delivery is only from the point the courier has it and online orders will get dealt with in the order they get them.
As for stock levels I'd suggest that this is not confined to MS, there are supply issues all over everywhere at the moment. We may be back to some sort of normality here in the UK, although many businesses are still constrained by social distance measures, big parts of the rest of the world are way behind. Try ordering construction materials at the moment, the lead times for stuff (and the cost) is horrific.
The one gripe I have is the use of DPD that do not deliver at weekends.
DPD delivered a parcel for me (not from MS) on Saturday, I'm not sure where to as I was at home and didn't receive it. I did have a message from DPD and ebay both saying that the item was left in the porch, so the search continues........
#11
Posted 24 May 2021 - 11:48 AM
Now hermes on the other hand......
I'll find out tomorrow anyway. Placed an order at 930 today
Edited by IronmanG, 24 May 2021 - 11:49 AM.
#12
Posted 27 May 2021 - 11:43 AM
I ordered again from MiniSpares but this time I chose Royal Mail express. It arrived the next day. Better than DHL.
#13
Posted 27 May 2021 - 01:10 PM
#14
Posted 27 May 2021 - 02:21 PM
#15
Posted 27 May 2021 - 02:50 PM
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