8 replies to this topic

[MrBounce]

There's been a couple of negative comments recently about delivery from Mini Spares. I would just like to re-tip the scales to the more positive side of things.

I ordered a single item from them on Sunday evening and it arrived yesterday on their "standard" service, along with e-mail updates when it was dispatched.

So thank you Mini Spares for your continued good work during these difficult times.

[the.stroker]

Ive moved this to a more appropriate sub forum.

[floormanager]

Ditto.  Ordered Sunday evening, delivered Tuesday am.  Service, as ever, is brilliant for me.

[Ben_O]

We placed an order for some small parts and it quickly arrived, realised i had ordered only one of an item where I needed two, phoned and ordered the additional item and that arrived just a few days after.

 

Never really had a problem to be fair

[steeley]

They seem to have got their act together lately, orders were painfully slow

I ordered a full set of evo cones which were £200 ish and bulky so delivery was £7.25 paid extra £2
for fast delivery and got them the next day

Can’t fault them these days

I used to live in st albans when I had my first mini 30 years ago, it was easy then,
20 minutes to Frien Barnet from my parents house

[Readers14]

Also placed a couple of orders with them recently.

Can’t fault them for the speed of processing the orders. They’re were delivered within a couple of days.

[Magneto]

Definitely things have improved - or business has slowed, don't know which! 

 

DHL is back to their normal as well, where it was taking 2 weeks to get an order, it's now back to three of four days - and I'm over the pond! Well done to both of them!

[Tornado99]

I'm now on my 4th order from MS to West coast of Canada. Things seem to arrive within 5 to 7 days via DHL....which is extremely good these days. Faster than posting something down the street from here. 

[Vanman20]

My experience has not been as positive I'm afraid.
Place an order online on Friday.On Saturday I wanted to add to the order.The invoice said to email Ivan with any queries so I did.Not had a reply so phoned them just only to discover I'd phoned the wrong shop.... I phoned the number for the online shop,or so I thought.
Nevermind I'll phone the other shop,err no I won't, they close at 5pm.
I've now emailed orders@minispares .
Wait and see if I get a reply this time