17 replies to this topic

[sootyco]

Hi. I have a common error on my V5, the S is a 5 on the CA2S7 prefix for the chassis number(Mk1 Austin Cooper). The chassis number itself is correct. Clearly they have just misread the S as a 5 at some point in the past, probably with the switch from handwritten logbooks. I want the DVLA to simply change the 5 to an S but I wonder if anyone else has had any experience of this, good or bad?

I have read that some people have had their V5 witheld, others have had it done easily. I have written a covering letter explaining that all Mk1 Coopers had an S there so it should be an S, but not sure they'll even read it. I have also enclosed the Heritage Certificate which is correct. Problem is, I don't have the original plate anymore(not dodgy, just lost), so I can't do a rubbing or take a photo. Now I'm wondering if I should bother at all because I risk them confiscating the V5, or do I? Seems obvious to us as we all know Austin Coopers were CA2S7 so it should be straightforward, but this is the DVLA!

What do you all think? Thanks

[glyn]

I would leave the dvla out of it, I don't think its a real problem, mine is the same although I have a z & 2 mixed up as well.

[Tamworthbay]

Don't get me started. I own a Corgi motorbike. Apparently it was built by fairies in a time machine, or so the DVLA think. Despite the fact that I have the buff logbook with correct details and date on it, and despite the fact that the company didn't even build bikes for the public in 1943. They will not admit they have made an error. I will be selling it soon and it makes it look dodgy which it isn't but speaking to a human in Swansea must be illegal because it's impossible to do and they don't have an option for 'please explain which ******* up we have made this time, for lost logbook press one etc etc'

[HoleDigger]

If you a member of the Mini Cooper register they have a direct contact for sorting these sorts of problems.

[Steve G]

If you a member of the Mini Cooper register they have a direct contact for sorting these sorts of problems.

Hi holedigger, could you explain more ? I have heard that car clubs can help out with logbook problems, is there any official info from DVLA anywhere that explains what they can do?

[Carlos W]

I had a problem with a 2009 Ibiza whereby it was a 1.6 on the log book, but a 1.9 in real life.

It was an absolute mare to sort out

[CityEPete]

My heart jumped when I found out the VIN on my 1971 MGB GT was for a Roadster! I thought its going to be nicked then I checked the history and I had an MOT with that vin back to 1976 stating it a roadster, other mots had the commision number or engine number instead that linked it all together with the original handbook, once I'd realised no one would nick a GT and sell it on a Roadster document before 1976 I wasn't bothered, I think the webasto roof must have thrown whoever was taking the details at the factory!

[Jordie]

DVLA are only 85% correct at any time.

 

They have alot of things wrong and to be honest, the system could do with updating to reflect modern changes rather than a mend/make do attitude.

 

Unfortunately this is common, it can cause issues when MOT comes if theres a discrepency between vehicle details and the details entered by the tester. But usually goes through and you get a letter about it asking for photo of chassis number etc. Had this with a couple of minibuses which had 2 instead of Z etc.

[blacktulip]

Not trying to stick up for dvla but some peoples handwriting is beyond belief. I call it doctors writing lol. Could be the reason.

[Big Sam]

Mine is down as a 1989 Austin Mayfair despite Rover being used from 1988.

[Sean C]

Many years ago I had an awfy problem with DVLA.

 

I bought a car from the car auctions. I had the cash in my account to pay for it with switch however the servers for my bank  "Bank of Scotland" were down which meant that I and everyone else using a B.O.S card couldn't pay. Fortunately my mate was with me and he kindly paid for the car for me (£1700) with his bank card. No problem! My mate filled out the paperwork for the transaction (not the V5) and off we went!

 

About 7 weeks had passed and I hadn't received the V5 so I called up DVLA to chase it up. I gave them the reg number then the snooty knob end on the end of the phone said that I didn't own the car and he wasn't prepared to talk to me! I hung up and called my mate to ask him if he had received the V5, which he hadn't. I called the arse wipes back up at DVLA and again asked them where my V5 was and again the dick wouldn't talk to me. I told him, Ok pal, is the car registered to bla bla and lives at bla bla. You could tell that this was correct by the tone of his voice but he still wouldn't say. 

 

I went to my mates house and he then called them and explained the situation and then gave them the correct details. A few days later the V5 arrived,Yipee? eh no! My mate was registered as the previous keeper which he clearly wasn't! I then called the thick heads back up and created holy hell with them again and sent the V5 back to be corrected. The whole scenario took about 3 months to resolve. 

 

About a year later the DVLA clamped the car on private land for no road tax (it was on sorn) so I ended up cutting it off and wrote them a stinking letter pointing out their error. I never heard from them again and to this day I still have the clamp lol

 

DVLA = *******!

[cal844]

Many years ago I had an awfy problem with DVLA.
 
I bought a car from the car auctions. I had the cash in my account to pay for it with switch however the servers for my bank  "Bank of Scotland" were down which meant that I and everyone else using a B.O.S card couldn't pay. Fortunately my mate was with me and he kindly paid for the car for me (£1700) with his bank card. No problem! My mate filled out the paperwork for the transaction (not the V5) and off we went!
 
About 7 weeks had passed and I hadn't received the V5 so I called up DVLA to chase it up. I gave them the reg number then the snooty knob end on the end of the phone said that I didn't own the car and he wasn't prepared to talk to me! I hung up and called my mate to ask him if he had received the V5, which he hadn't. I called the arse wipes back up at DVLA and again asked them where my V5 was and again the dick wouldn't talk to me. I told him, Ok pal, is the car registered to bla bla and lives at bla bla. You could tell that this was correct by the tone of his voice but he still wouldn't say. 
 
I went to my mates house and he then called them and explained the situation and then gave them the correct details. A few days later the V5 arrived,Yipee? eh no! My mate was registered as the previous keeper which he clearly wasn't! I then called the thick heads back up and created holy hell with them again and sent the V5 back to be corrected. The whole scenario took about 3 months to resolve. 
 
About a year later the DVLA clamped the car on private land for no road tax (it was on sorn) so I ended up cutting it off and wrote them a stinking letter pointing out their error. I never heard from them again and to this day I still have the clamp lol
 
DVLA = *******!

Next time you see a DVLA vehicle parked illegally, clamp it :)

[HoleDigger]

If you a member of the Mini Cooper register they have a direct contact for sorting these sorts of problems.

Hi holedigger, could you explain more ? I have heard that car clubs can help out with logbook problems, is there any official info from DVLA anywhere that explains what they can do?

The Mini Cooper register have a person who is in charge of re registering any old cars that font have the current V5. I had to have my car inspected by them and supply various details to prove its originality.

I sent them the forms who checked them and sent them to the DVLA. In case of problems they have a direct contact in the DVLA office to resolve issues with.

[Steve G]

 

 

If you a member of the Mini Cooper register they have a direct contact for sorting these sorts of problems.

Hi holedigger, could you explain more ? I have heard that car clubs can help out with logbook problems, is there any official info from DVLA anywhere that explains what they can do?

The Mini Cooper register have a person who is in charge of re registering any old cars that font have the current V5. I had to have my car inspected by them and supply various details to prove its originality.

I sent them the forms who checked them and sent them to the DVLA. In case of problems they have a direct contact in the DVLA office to resolve issues with.

 

Thanks. So some of the clubs can play quite an important role in helping out then. This all well and good as long as the club official concerned is completely unbiased. If for any reason they have a conflict of interest there isn't anything to stop them helping some but not others. 

Does anyone know how a club can get acknowledged as being able to carry out this service ?

[mab01uk]

 

 

 

If you a member of the Mini Cooper register they have a direct contact for sorting these sorts of problems.

Hi holedigger, could you explain more ? I have heard that car clubs can help out with logbook problems, is there any official info from DVLA anywhere that explains what they can do?

The Mini Cooper register have a person who is in charge of re registering any old cars that font have the current V5. I had to have my car inspected by them and supply various details to prove its originality.

I sent them the forms who checked them and sent them to the DVLA. In case of problems they have a direct contact in the DVLA office to resolve issues with.

 

Thanks. So some of the clubs can play quite an important role in helping out then. This all well and good as long as the club official concerned is completely unbiased. If for any reason they have a conflict of interest there isn't anything to stop them helping some but not others. 

Does anyone know how a club can get acknowledged as being able to carry out this service ?

 

 

This is the list of Clubs approved by the DVLA to carry out this service and others on classic cars:-

https://www.gov.uk/g...65X1_090914.pdf

 

Also lots of useful background information about older vehicle registration problems in link below as provided by the FBHVC:-

http://www.fbhvc.co..../dvla-and-dvsa/

Edited by mab01uk, 22 November 2014 - 09:47 AM.