This really is a shame, especially at this time of year. Like Mini Cheddars, I love stormy and bad weather of any kind, but the power of nature can never be forgotten. In this case it may have been down to someone's error or oversight, in which case you might be able to claim if its an official body?
Its a good thing that the mini community sees everyone as a friend from the start, but for me until you have met people, you are still strangers. This makes this all the more remarkable that so many people are willing to help a stranger however they can. Its a good quality and actually gives you hope in man kind. I'm sure it exists in many walks of life other than the mini community but nevertheless, it is good to see.
I hope that you can fix this as soon as possible and get back on your feet.