40 replies to this topic

[Southy]

What wheels are you exactly having trouble with and whats the problem with the tyres?What tyres are you trying to fit etc?

[speedy19902006]

What wheels are you exactly having trouble with and whats the problem with the tyres?What tyres are you trying to fit etc?

There 6x12 rally special wheels with yokohoma A539 165/60/12r

on alloys of that sort of size there is a groove in the middlish of the rim so the tyre sits in there to get it closer to the lip on the opposite side of they alloy so the wheel can get over the lip, however everyone that tried to fit the wheels said that groove is simply not deep enough to get the tyre anywhere close to going over the lip of the alloy, when we got back to the mini specialist we got an original alleycat wheel out and the groove on this wheel was about 1/2 to 3/4 of an inch deeper, the alloy wheel size were 6x12 and the tyres going on where 165/60/r12 which is the correct size, hope you can gauge what I mean from this description we even tried the trico of turning the wheel face side down and trying to mount the tyre from the backside etc etc we tried tyre bars and it was not even coming close to getting onto the alloy any harder and the tyre was going to rip, the machine turning the alloy putting the tyre on stopped and jammed because even the machine did not have the power/strength to turn the wheel any more because of how tight the tyre fitting made it.

Edited by speedy19902006, 24 April 2011 - 04:01 PM.

[cradley-heathen]

i had this problem with MWS 6x10 ultralite ripoff wheels, no one could get tyres on in my area, and yes it is due to the position of the "well" inside the rim, it should be offsett to the rear (on this particular rim anyway) so that the tyre can be fitted, huddersfield ultralites however have a correctly positioned well which i noticed on a friends wheels.

in the end i had to ebay my wheels to get some of the cash back from buying them, which i know isnt right, but the guy i sold them to was going to MWS for new tyres anyway so they can get the tyres fitted for him.

i would also like to point out that the tyre machine you say they described on the phone, sounds just like all machines to me. 3 arms that clamp the rim (underneath) and an arm that pulls the bead of the tyre over the rim. if you get down there and have the tyres fitted ask to see this amazing machine and if you can take pics of it, as i would love to know how they do it!

i cant understand how any machine could fit a tyre to their rims, the bead of the tyre has a steel braided "hoop" which no matter what you do, doesnt stretch! if the well in the rim is not in the right place, the braid wont go around.

and finally i ahve heard from a few people who have had tyres fitted by them and still had problems after, involving bulges in tyre walls and even blowouts with tyres coming out the bead and scrapping the wheel, and all that within days of having them fitted.

MWS, how do you keep getting away with selling wheels with these design faults?

[speedy19902006]

i had this problem with MWS 6x10 ultralite ripoff wheels, no one could get tyres on in my area, and yes it is due to the position of the "well" inside the rim, it should be offsett to the rear (on this particular rim anyway) so that the tyre can be fitted, huddersfield ultralites however have a correctly positioned well which i noticed on a friends wheels.

in the end i had to ebay my wheels to get some of the cash back from buying them, which i know isnt right, but the guy i sold them to was going to MWS for new tyres anyway so they can get the tyres fitted for him.

i would also like to point out that the tyre machine you say they described on the phone, sounds just like all machines to me. 3 arms that clamp the rim (underneath) and an arm that pulls the bead of the tyre over the rim. if you get down there and have the tyres fitted ask to see this amazing machine and if you can take pics of it, as i would love to know how they do it!

i cant understand how any machine could fit a tyre to their rims, the bead of the tyre has a steel braided "hoop" which no matter what you do, doesnt stretch! if the well in the rim is not in the right place, the braid wont go around.

and finally i ahve heard from a few people who have had tyres fitted by them and still had problems after, involving bulges in tyre walls and even blowouts with tyres coming out the bead and scrapping the wheel, and all that within days of having them fitted.

MWS, how do you keep getting away with selling wheels with these design faults?

Your explanation was far better than mine, If I do get tyres fitted I will try and get pictures of this machine thats special, however this does go back to my points I outlined if it is a special machine before you buy on the site its should state on the site that their is special requirements for this products thus because there is not it warrants any contract of sale void.

[R1mini]

I bought wheels and tyres off them, I got 3 medium compound and 1 soft compound AO48r , I didn't notice this at the time I bought them and only noticed when I came to fit them. They were having none of it, it was my fault for not noticing that they had got it wrong. I pointed out that they were the tyre specialist not me.

In the end I returned the wheel tyre combo and got the correct tyre fitted at my expense both ways £30. When they returned the tyre the F*** thing was on the wrong way round so I had to pay again to get the tyre correctly fitted. Kwik fit didn't have any problem turning the tyre and fitting though so that's good.

Never use them again and certainly would never recomend them to anyone for anything

David

[cradley-heathen]

i will sadly still buy tyres from them at shows though as they are cheap, but thet besides the point lol

i wouldnt buy wheels from them though. and the aftersales service is just pants. they must get called at least once a week about this problem as it seems to happen on all their wheels? particular;y the deepdish ones

[minikev84]

I ordered some 13" split rim replicas with no tyres and got 3 split rims and one with out so I had to send it back. I took them to get the tyres fit and was told the alloy is cheap and soft not how they should be then after some weeks with them on my mini in the dry the lacquer started to come of. I called and was told to email a pic and they agreed to change all four so they was from the same batch. Weeks went past and in the time two dates they give me went past so I called to get a refund but the buck got past in the end when I got the boss I had a refund but it took a very long time. Something needs to be done about them

[minisprint]

Can't believe they still get away with these stunts! I along with a friend got stung with the 6x10 s took forever to sort!went to his w shop to have tyres fitted at my exspense until the fitter said they were going to heat the tyre up against a heater! In the end had to take all ten to a show and augue for money back good luck the customer service stinks ! )

[speedy19902006]

Ok guys, so I travelled to down to the place they deal from in Coventry (all the way from Newcastle) got passed pillar to post until I got passed onto the manager, you know the guy from the picture in the Magazine from last month, may I say what a person to deal with because I was there to fix a problem it was bad attitude straight away raised voice and hand signals (I dare say its because he is sick of the same argument over and over again), a horrible horrible person, chopping and changing his story on the tyre machine, barking at me to go get consumer direct involved, flat out lying to my face and because I picked up on the lies I would counter argue him with well 2 minutes ago you said that you need a new machine and now your saying you've had you machine for the past 3 years. He had the cheek to come at me with "I cant believe you came down here, you could of at least rang us to let us know you were coming, our tyre fitter is off today so were struggling already now you've made it worse!" (which I did ring on the Thursday before and the staff told me they would sort it on Tuesday) He proceeded to tell me "do you know how many wheels of them sort we have sold? (the 12x6 rally specials) 100 thats all and not a problem with any of them not one problem" I kindly replied that "you must not talk to the guy on reception then because he just told me that they had a problem with the same set last week and had to get the wheels returned to fit the the tyres" (which is true by the way the guy did tell me that it wasn't just made up for argument sakes). In the end I talked him into fitting my tyres balanced etc etc for 180 pound, there Yokohoma A539's which is the best I could do otherwise I wouldn't of got a refund and had useless wheels lying around. I do believe that had he not been sat in an office with around 8 other blokes it would of been a different outcome, he was willing to get very close into my personal space but when the guy sitting next to him went out the room and he realised I wasn't in the best of moods he was behind his desk trying to diffuse the situation and suddenly come up with solutions on tyres prices he could do as cheap as he could and that he understood that I had driven all the way from Newcastle etc etc. So now to the tyre fitting many of you may be pleased to hear that I infiltrated the inner depths of the workshop to get a picture of the "special tyre machine" I will post that as soon as I learn how to after I post this, even with the guys doing this day in day out they struggled and the guy fitting the tyres came out to acknowledge he had to use "lots of grease and force" I told him to go and tell the manager that but he just laughed that suggestion off. He also acknowledged that he had to put the tyres on without the valve fitted first (god knows how you do that) because even though it takes a tiny bit of space out the groove he deemed it impossible if you try and fit the tyres with the valves fitted first. I think the guy in reception knew I had been had because he proceeded to throw in looking wheels nuts and better nuts. Overall the after sales service was shocking I cannot believe how a company like this has trade and is still allowed to go on. Just so everyone knows during the argument I mentioned the reputation the company mainly has on the mini forum and according to him were all stupid and he couldn't care what we think! Therefore anyone on this forum that reads this I believe that statements like should mean you stay well clear from a company who think basically the bread and butter of his company ie the mini community are stupid how many of you guys want to buy from a company like this now? Ok I think to post the picture of the tyre I have to upload it to photobucket I will do this and post the link if it does not post the photo if someone could kindly help by posting it I would be much appreciated as hopefully it will help some people out who's wheels have no tyres on them,

http://i1214.photobucket.com/albums/cc494/speedy19902006/photo.jpg

Cheers
Craig

Edited by speedy19902006, 27 April 2011 - 05:39 PM.

[cradley-heathen]

that machine is exactly what i thought it would be, thats the same machine the garages near me used when they tried to fit them!

as i said before, it doesnt matter what machine you have, it doesnt change the fact that the steel braid in the bead of the tyre isnt long enough to reach from the well in the rim to the outer edge of the rim during fitting.

even though they fitted your tyres for you on their "special brand new/3 year old" machine, i would still inspect the side walls on your tyres fairly regularly as i have spoken to folks who still ended up with bulges in the inner wall and even blowouts from the bead failing.

the "duck egg" in the side wall comes from the bead ripping and the braid in the bead failing, then it cant hold the pressure inside and you get the bulge.

MWS? no thanks.

Edited by cradley-heathen, 27 April 2011 - 06:50 PM.

[speedy19902006]

that machine is exactly what i thought it would be, thats the same machine the garages near me used when they tried to fit them!

as i said before, it doesnt matter what machine you have, it doesnt change the fact that the steel braid in the bead of the tyre isnt long enough to reach from the well in the rim to the outer edge of the rim during fitting.

even though they fitted your tyres for you on their "special brand new/3 year old" machine, i would still inspect the side walls on your tyres fairly regularly as i have spoken to folks who still ended up with bulges in the inner wall and even blowouts from the bead failing.

the "duck egg" in the side wall comes from the bead ripping and the braid in the bead failing, then it cant hold the pressure inside and you get the bulge.

MWS? no thanks.

cheers for the heads up mate I will do, don't worry I'm still very wary of using them I will run them and keep a very close eye. Any idea how long it took for the problems to happen or should it be apparent quite quickly?

[huntface]

Did I read that correctly? They charged you £180.00 to fit some tyres and balance them? Crikey its £10.00 a wheel where i go

Where are they getting these duff wheels from?

As I said in an earlier post I got a set from them last year and haven't had a problem (two different centres has fitted tyres without any hassle).

Maybe I was lucky.

Mine are the John Brown ones if that makes a difference.

[samsfern]

i hope you watched them being fitted, as i heard they heat the tyres up to make them fit, not very sensible at all.

Edited by samsfern, 27 April 2011 - 08:15 PM.

[benb12]

I heard that they heat their tyres up to fit them, these are probably the tyres that fail shortly afterwards. I have fitted a a539 to a 12x6 ultralite with no problem. I still wouldn't buy a wheel from them myself though.

[samsfern]

i fitted a new set of midland wheels to my old mini and crashed it, making it a writer, within 3 miles of them being fitted, something went bang and it yanked sharply to the left, before spinning and crashing, i dont know wether it was a tyre letting go or a ball joint failing (as the balljoint couldve sheared whilst crashing), so i cant really point a finger and say for definate, but im definately suspicious. again, i cant confirm a faulty wheel/tyre to be the cause.

Edited by samsfern, 27 April 2011 - 08:46 PM.