4 replies to this topic

[drmikenz]

hey all,

Ordered a set of 1.5 roller rockers from minispeed two weeks ago and some parts from minispares on the same day which got sent out within 24 hours. After a couple of days i noticed my order was still sitting in 'processing' so i emailed minispeed to make sure all was well. 'James' said that they had been sent the previous day (i'm in NZ and i'd paid for international courier which is usually 3-5 days). I asked for a tracking number for the parcel to keep an eye on it. No reply. waited a few days and emailed again. no reply. by this time the stuff from minispares had arrived in New Zealand. still no sign of the minispeed stuff. emailed again asking for a tracking number. still no reply. Minispares parcel arrived over a week ago now and still no sign of the minispeed gear or a tracking number so i've opened a paypal dispute. anyone else had stuff 'sent' and not turn up... >

[minidream94]

maybe ring them up and rant down the phone? that way they cant not answer you , will probably cost you abit in phone bills though

its a shame as im thinking of ordering a manifold off them (only company ive found that do the one i need) and its making me think twice about all the reviews against them

[Scallywag630]

I use minispeed a fair bit as they are close to me. Never had a problem. If you don't want to call them. pm me with the details and I'll call them for you and report back.

[drmikenz]

hey guys,

after opening a paypal dispute i got a very quick reply from James he apologised and said that the rockers hadn't been sent and has refunded my money and offered a future discount so while it would have been nice to get a reply to my emails without having to escalate it i think they have made good on their mistake so can't fault them on that

M

[new_zealand _minis]

what mini have you got now ?? that 1275 gt is not that std doing more will reck it . when i got mine it was bog std nothing done at all . like the day it was made . now its insane