655 replies to this topic

[Midas Mk1]

Your attitude sucks.

 

Optimise has done nothing wrong..

[roberts]

Hi, I'll tell you here my experience with the company offering its services in this topic:

 

There is definitely something I do not understand, the company Optimise Automotive has informed me that I will not sell a series of products that wanted to acquire and all for the low punctuation that I gave in the opinion of facebook.

 

All previously threatening that eliminated the opinion of facebook as a negative impact on sales to their customers and until I did not answer the questions.

 

Anyway, I am very displeased with the treatment I received Refusing the opportunity to buy their products, I believe that has not been treated adequately me being a client.

 

Nothing more, I share so you're aware those interested, here I put a picture of mail they sent me.

 

I guess others have treated them properly, because I have bad luck.

A greeting.

 

I include mail that have sent me today telling me that I did not sell the pieces, since I had answered in his facebook that in two days I had not answered the questions.

 

Good afternoon TMF,

 

To be perfectly honest I'm glad that this review has been left on here, as it's quite simple...

 

Why would we want to deal with anyone who is rude to us, or has left negative reviews about us?

 

Anyone who has ever contacted us or met us at shows will know we are nice guys and always here to help, we treat our customers as we expect to be treated ourselves. So, if you are rude to us (or in this case rude and also leaving negative reviews about us, prior to even receiving a reply from us), we would prefer that you took your business elsewhere.

 

Unfortunately, I think that suzukito has perfectly summed the situation up himself - in his post he concludes by saying "I guess others have treated them properly". Yes that is correct, others have treated us properly and we have happily dealt with there enquiries.

 

As I have already said to you (via email), I hope you manage to find the headliner that you need and best of luck with your restoration.
 

 

Regards
Andy @ Optimise Automotive

[suzukito]

For anything I think I've been rude, all I wanted was to buy a product from your store and you I did not want to sell if he did not withdraw my negative comment from facebook, that attitude I think is not sincere and limits the accuracy of the opinions in social networks.

This afternoon I will put a picture of my comment on facebook totally polite.

[roberts]

Good afternoon TMF,

 

We will be trading at British Mini Club's, British Mini Day at Himley Hall on Sunday... see you all there.

 

 

 

Regards
Andy @ Optimise Automotive

[pusb]

Good afternoon TMF,

 

We will be trading at British Mini Club's, British Mini Day at Himley Hall on Sunday... see you all there.

 

 

 

Regards
Andy @ Optimise Automotive

 

Hi,

 

I recently bought a door capping set from yourselves, and following the instructions on your website I have been able to fit the front ones without any problems.

 

However the instructions do not mention the rear ones, would you be able to talk me through how they fit please?

 

Unlike the front ones, there doesn't seem to be any pre-drilled holes, so are they able to be drilled and screwed in anywhere?

 

Also, do the rear ones fit the opposite way up to the front ones (as in the thick bit to the bottom rather than the top)? As the shape of them suggests that they should.

 

Thanks

[roberts]

Hi,

 

I recently bought a door capping set from yourselves, and following the instructions on your website I have been able to fit the front ones without any problems.

 

However the instructions do not mention the rear ones, would you be able to talk me through how they fit please?

 

Unlike the front ones, there doesn't seem to be any pre-drilled holes, so are they able to be drilled and screwed in anywhere?

 

Also, do the rear ones fit the opposite way up to the front ones (as in the thick bit to the bottom rather than the top)? As the shape of them suggests that they should.

 

Thanks

 

 

Good morning,

 

The rear quarter door cappings fit just like the fronts (using the self tapping screws) and yes they are mounted the opposite way up to the front door cappings. They basically fit snugly in the space and you won't be able to fit them if you turn them around 180 degrees.

 

There should be two holes on both rear door cappings pre-drilled? If not, apologies for that.

 

Simply drill a couple of holes through them - the positioning of the holes is not crucial as you are drilling new holes in the bodywork to fit them anyway.

 

God luck getting they fitted.

 

 

Regards,

Andy @ Optimise Automtoive.

[pusb]

 

Hi,

 

I recently bought a door capping set from yourselves, and following the instructions on your website I have been able to fit the front ones without any problems.

 

However the instructions do not mention the rear ones, would you be able to talk me through how they fit please?

 

Unlike the front ones, there doesn't seem to be any pre-drilled holes, so are they able to be drilled and screwed in anywhere?

 

Also, do the rear ones fit the opposite way up to the front ones (as in the thick bit to the bottom rather than the top)? As the shape of them suggests that they should.

 

Thanks

 

 

Good morning,

 

The rear quarter door cappings fit just like the fronts (using the self tapping screws) and yes they are mounted the opposite way up to the front door cappings. They basically fit snugly in the space and you won't be able to fit them if you turn them around 180 degrees.

 

There should be two holes on both rear door cappings pre-drilled? If not, apologies for that.

 

Simply drill a couple of holes through them - the positioning of the holes is not crucial as you are drilling new holes in the bodywork to fit them anyway.

 

God luck getting they fitted.

 

 

Regards,

Andy @ Optimise Automtoive.

 

 

Thanks very much, drilling the holes is no issue, just wanted to make sure I had them the right way up!

 

Front ones look great by the way :)

[roberts]

 

Good evening TMF,

 

Regrettably, due to our current work schedule all visits are by appointment only.

 

Unfortunately, if you have not booked an appointment and turn up at the unit unannounced, we may not have the time to see you.

 

Please accept our apologies for this.

 

Please contact us to arrange a convenient appointment date/time for you to call over to see us (in advance of calling over), to ensure we have sufficient time to spend with you.

 

It does state on the website that visits are by appointment only and although for a majority of the year, if you turn up unannounced to see us, we can take the time out of our day to spend with you - at the moment, during this peak season, we are unable to afford the time.

 

As a result, we have regrettably had to make this decision to ensure that current jobs are completed within a reasonable/scheduled timescale.

 

 

Regards,

The Optimise Automotive team

 

[satmini]

Please set up my TMF+ discount

 

[alex-95]

Please set up my TMF+ discount

[0049ner]

Please set up my TMF+ discount"

[roberts]

Please set up my TMF+ discount"

 

Hello,

Yes I certainly can set that up for - instructions on how to set the discount up can be found in the opening post of this thread.

Basically, please email me ([email protected]) stating your TMF username, I will then check the reply in the thread (to check that you are a registered TMF+ member) and reply to the email with your discount coupon code (which is unique to you). I will also include within the email reply instructions regarding how to claim the 10% discount.


Regards
Andy @ Optimise Automotive

[roberts]

Augusts news, direct from Optimise HQ.

 

POPULAR CLASSIC MINI TRIM...

We have launched a range of popular Classic Mini interior trim, that is ready for dispatch within 2 working days.

 

The range includes boot liners, dash liners, door cards, headliners, speaker boards and rear pocket trim - all trimmed in popular options.

 

Check the range out on our website here: LINK

 

 

Coupon code is: Popular2016

 

Valid until 23:59 on 31/08/2016.

 

To claim this special offer please add the coupon code above into the ‘Coupon code' box - which is found on the Optimise Automotive shopping basket.

 

In other news… Mini In The Park.

We will be trading at Mini In the Park at Santa Pod Raceway on Sunday 14th August… see you all there.

 

 

 

Have a great day.

 

Regards

Andy @ Optimise Automotive

[roberts]

Good afternoon TMF,

 

We will be trading at Mini In the Park this weekend… see you all on Sunday.

 

 

 

Have a great day.

 

Regards

Andy @ Optimise Automotive

[alex-95]

Good afternoon TMF,

 

We will be trading at Mini In the Park this weekend… see you all on Sunday.

 

 

 

Have a great day.

 

Regards

Andy @ Optimise Automotive

Can we get the TMF+ discount at the show?