Community Status Updates

littlemissmagic
I've had my ebay since 2007 and in one swift move theyve blocked it and my entire house due to a small genuine mistake?!?!?!! No help whatsoever. I've never had neg feedback or done anything wrong! Its ridiculous :(

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littlemissmagic
Really? So there is at least a small bit of hope! So far I've spoken to about 7 people and my dad has spoken to about 5 and all they keep saying is the accounts are suspended and hang up! I can fully understand taking precautions, but to fully suspend my account instantly with no chance to fix it? As soon as you chat to someone they just say the accounts are suspended and end chat or hang up. What was you account suspended for if you don't mind me asking? And was it recent?
Jun 09 2015 04:13 PM -
Steve220
They owe you an explanation as to why, ie what part of the policy you've broken. Also what can be done to rectify it.
Jun 09 2015 04:17 PM -
Ben_O
Agreed. Try again but tell them how disappointed you are with the way things have been handled on the other calls before you tell them about your enquiry.
Jun 09 2015 05:26 PM