8 replies to this topic

[ricekikr]

How to track NIGHTFREIGHT package?

Couldn't find any link to track items. Google didn't either.

[Rabtmac]

If you have the tracking number try phoning them up and ask them to tell you where it is

[ricekikr]

Oh ok. Thought there was online tracking. Thanks anyways.

[Rabtmac]

There is but i thought you couldnt find it so thought phoning them might be the answer
or try here i just found this on Google
http://www.nightfrei...very.asp?ID=145

[ricekikr]

The link provided on the bottom of that page always gives me an "HTTP ERROR: 504"

When using the search function, it shows that page is dated 31/03/2006. Figured it was outdated thus the 504 error.

[Nightfreight]

Hi ricekikr

I work for the Nightfreight IT function.

Thanks for flagging up your issue with the site (I haven't managed to recreated the 504 error you saw but will dig a little deeper).

Concerning Tracking, Nightfreight provide a range of parcel tracking solutions to our customer, your vendor should be able to give the the tracking information you need. However if you are still having difficulty please email me with the consignment or reference number that you have or failing that the name of your supplier and your postcode. I'll investigate and come back to you. email: mjs 'AT' nightfreight co uk (swapping the AT for @ and removing the spaces).

Best Regards
Mike

[ricekikr]

Hi Mike,

I did email you guys first, Laura asked me for the details, but she never emailed back after.

Anyways, vendor tracked it for me already. Simon@minispares FTW!

Not being able to track (at first) + Nightfreight reviews (Google) + first time Nightfreight customer = Not comfortable.

[Nightfreight]

Thanks for your feedback, I'll follow up on the nil response to your email and also follow up with Simon@minispares RE a consumer tracking link.

Best Regards
Mike

[ricekikr]

No need. Item already arrived. Thanks.

Edit: I meant Simon tracked it a couple days ago.

Edited by ricekikr, 23 July 2012 - 11:21 AM.